Secure Components has received a Boeing Performance Excellence Award for excellent supplier support. Secure Components maintained a Silver level of performance from October 2017 through September of 2018. Secure Components received an award for its outstanding level of support to operators, confirming Secure Components as one of Boeing’s top trusted suppliers.
The annual Supplier Support Rating scores suppliers based on input from product (reliability, documentation, technical issues), service (spares delivery performance, repair performance, communication, warranty administration), and costs (spares pricing, maintenance cost).
This high level of performance is the result of many years of work carried out in collaboration with Boeing to establish and maintain a customer support organization in line with the standards of the aviation industry and with our commitments to Boeing and customers.
“This award is in recognition of the efforts deployed in customer satisfaction by both our Sales and Quality Assurance teams. Secure Components is very honored and thanks Boeing for all its help in reaching and maintaining this high level of performance,” said Stephan Halper, Chief Operating Officer of Secure Components after receiving this award.