I have been working with Secure for a while now (about 5 years). Over those years Secure has played a critical role in keeping our programs moving. Specifically, they have provided guidance on obsolete items and offered testing to help certify parts found in the open market.
Donaldson Co., Inc. (Valencia, CA Plant)
"Secure Components helped Donaldson procure P/N RL07S123GB14 simple $1 resistor that would have taken 39 weeks to order through Vishay or the authorized vendors we had on our AVL. Instead, Secure Components provided us with a much better solution for this one-off component."
Senior Buyer, Pole/Zero
"Recently, Pole/Zero faced daunting tasks of completing assemblies for customers with multiple component shortages which were unavailable for more than a year! Secure Components did everything from sourcing the exact part needed, to procuring as well as testing to authenticate and meet our counterfeit avoidance quality requirements. For example, Analog Device P/N LTC2622IMS8#PBF, was on a 90-week lead time via Digi-Key and Mouser! It took 6 weeks for Secure Components to deliver with all the documentation and test reports. We continue to turn to Secure Components whenever we face shortage or obsolete components as they provide perfect end-to-end solutions for our business."
Marc D Miller
Universal Health Systems, Inc.
Dear Mr. Kramer: I am writing today to serve as a referral source for Secure Components LLC. During the current COVID-19 pandemic, Universal Health Services, Inc. is working closely with Secure Components on sourcing PPE products, including N-95 Niosh masks. We have appreciated your dedication in trying to assist with our PPE needs during this difficult period, and have been pleased to not only receive the products you promised, but at the agreed upon pricing. It has been difficult to find trusted sources during this period so we were pleased to create a relationship with your company and appreciate the service that you have provided. We would recommend your company to any other health providers considering partnering in an effort to secure vital PPE during this crisis.
Tinker Air Force Base
I would like to thank [the] company personnel at Secure Components for their excellent support and service. Your DLA Account Manager took care of all my queries in a jiffy and still continues to exceed our company’s expectations. Secure Components provided me the most reasonable quote for some material that I needed to procure. Secure Components provided me with all of the traceability for this flange bolt that was at a work-stoppage for more than 280 days. Not only did Secure Components provide me with the traceability and pictures of this material that their Quality Control, upon ordering one piece of the material to ensure it met our specifications and requirements, they also went as far as digging deeper into this material specifications to ensure that our engineering would grant the approval of this buy package. Vendor’s like this set the bar for our expectations on how to provide phenomenal customer service. If there is something that they cannot obtain they always politely inform me before they even proceed further with the quote, until they have spoken with me or my counter-part. When I urgently require status or information regarding a product, Secure Components provides me with the most up to date information from her vendor or shipping status and she relays this information to me within the hour. Secure Components was extremely attentive and listened to all my concerns with a great deal of patience. Secure Components also ensured that I received all the information regarding the time by which I would expect the material to be shipped. I have been, and continue to be, very thankful that Secure Components explains if they can compete with a different vendor or lower their price/lead time. Secure Components has a caring approach and, are true professionals. Please accept my gratitude towards the Secure Components team for their speedy and efficient services. I have been able to complete my buy packages within thirty minute increments thanks to their attentive and alert presence. I would especially like to commend Secure Components for their professionalism and superlative skills.
Former Chief Mission Director, Air Force One at Presidential Airlift Group
Secure Components has provided top-notch support to the DoD and DLA, enabling mission critical agencies to focus on counterfeit part mitigation. When I served the President as part of the Presidential Airlift Group, we were diligent about every detail, part and process that pertained to maintenance across the board; no detail was overlooked. Secure Components allows for continuity of operations and provides confidence that our military is being supplied with authentic components.
Lockheed Martin Aeronautics
As a buyer of Lockheed Martin I have worked with Secure Components for purchasing nameplates, decals, labels plates and placards. Lockheed Martin and Secure Components have built a steadfast relationship built on competitive edge based on price, quality, technical capability and financial capability for all programs.
Secure Components is a supplier for our company. They have great customer service with deliveries made on time. We use Secure Components regularly for our COTS items.
President and Chairman of Homeland Security Foundation of America
Secure Components provided the Homeland Security Foundation of America (HSFA)with subject matter expertise on supply chain and counterfeit part mitigation. Every day the world is changing and new threats are being uncovered. HSFA identified a vulnerability within the supply chain that could be devastating to those that protect our homeland. We rolled up our sleeves and examined the issue in tandem with Secure Components to identify best practices and develop a recommended approach. Their expertise, knowledge and guidance illustrated to me that they are the industry leader.